Frequently Asked Questions
Everything you need to know about our web architecture, ecommerce integrations, and digital operations in South Africa.
Q.Which web platforms and ecommerce architectures do you support?
We support WordPress, WooCommerce, Shopify, Medusa.js, Next.js, and custom headless CMS platforms (Directus). We recommend the best platform based on your product catalogue volume, ERP requirements, and growth goals.
Q.Can you integrate local South African payment gateways and courier APIs?
Yes. We natively integrate with PayFast, Yoco, Ozow, PayGate, Peach Payments, and local fulfillment/shipping APIs (The Courier Guy, Bob Group, ShipLogic).
Q.How does Mitrend Digital eliminate quote leakage and inventory disconnects?
We connect your website inquiry endpoints and warehouse stock feeds to automated routing webhooks. Form leads route directly to sales reps in under 10 minutes with instant SMS/WhatsApp alerts, while ad platforms automatically pause ad spend on out-of-stock product lines.
Q.What is the Mitrend Intelligence diagnostic tool?
A 12-question diagnostic assessing your business across data integration, search visibility, inventory sync, contribution margins, and conversion friction. It provides indicative scoring before connecting deeper operational data.
Q.How long does a typical project implementation take?
A focused implementation or migration sprint typically takes 2 to 4 weeks, depending on data volume, custom integrations, and inventory complexities.
Have a specific technical question?
Speak directly with our engineering team in South Africa.